FAQ
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What types of jewelry does LVB Jewelry offer?
LVB Jewelry specializes in gold, silver, and gemstone jewelry, including rings, bracelets, bangles, necklaces, pendants, earrings and custom-made designs. We also create personalized pieces based on your ideas, from simple daily wear to statement designs for special occasions.
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Are LVB Jewelry products made from real precious metals and genuine stones?
Yes. Our gold and silver pieces are crafted from certified precious metals (such as 10K, 14K, 18K gold and 950 silver, 925 silver), and we clearly state the material in each product description. Stones include natural gemstones and high-quality synthetic stones (such as CZ, South African stones, lab diamonds, topaz, etc.), depending on the design. We always specify the type of stone so customers can choose with confidence.
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Do you provide resizing, cleaning, or repair services?
Yes. We offer resizing services for rings and bracelets (within technical limits), professional jewelry cleaning and polishing, and certain types of repairs such as stone replacement, clasp fixing, and re-plating. Service fees depend on the condition and material of the piece.
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What warranty or after-sales policy does LVB Jewelry have?
LVB Jewelry provides a warranty for manufacturing defects within a specified period (for example: loose settings, faulty clasps, or poor soldering). Our after-sales service may include free basic cleaning and inspections. Damage caused by misuse or impact can usually be repaired for a reasonable service fee.
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How can I place an order or get support from LVB Jewelry?
You can visit our store directly or contact us via phone, Zalo, or social media charnels to place an order, request a quote, or get design advice. Our staff is available to help you choose sizes, materials, and stones, and to provide photos or videos of products if needed.
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How should I care for and store my LVB Jewelry pieces?
It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.

